Privacy Policy

Tempest Echo Ltd ("we", "us" or the "Company") respects and protects your privacy. This policy applies to personal information of EU users collected through the website stormrepeat.com and related services (such as online shopping, customer service communications, etc.). Please read the following carefully to understand how we process your data.

1. Data Controller Information

Company Name: Tempest Echo Ltd

Contact: [email protected]

2. What personal information do we collect?

In accordance with the EU General Data Protection Regulation (GDPR), we may collect the following data:

Identification information: such as name, delivery address, email ([email protected]), phone number.

Transaction data: order records, payment information (note: we do not store sensitive payment information such as credit card numbers, as payments are processed by a third party).

Technical data: IP address, browser type, device information, cookies (see section 5 for details).

User-generated content: such as product reviews and customer service communication records.

3. Legal basis and purpose of data processing

We only process your data on the following lawful bases:

Fulfillment of a contract: such as processing orders and delivering goods.

User consent: such as sending marketing emails (you can unsubscribe at any time).

Legal obligations: such as tax or customs compliance.

Legitimate interests: such as improving the website experience and preventing fraud.

4. Data Sharing and Cross-border Transfer

Third-party service providers: We may share necessary data with the following partners:

Logistics companies (such as DHL and UPS) for delivery;

Payment platforms (such as PayPal and Stripe) process transactions;

Cloud service providers (such as AWS, Google Cloud) store data.

International transfers: Some data may be transferred outside the EU (e.g. to the UK or the US) and we will ensure that the recipient provides adequate protection (e.g. by signing standard contractual clauses).

5. Cookies and Tracking Technologies

We use cookies to optimize website functionality, including:

Necessary cookies: Maintain basic functions such as shopping cart and login status.

Analytics cookies: These cookies are used to measure traffic through tools such as Google Analytics (you can opt out).

You can manage your cookie preferences through your browser settings.

6. Your rights (GDPR guarantees)

Under EU law you have the right to:

Access, correct or delete your personal data;

Restrict or object to data processing;

withdraw consent (e.g. marketing emails);

The right to data portability (access to data in a structured common format);

lodge a complaint with a supervisory authority (e.g. your national data protection authority).

To exercise your rights, please contact: [email protected]. We will respond within 30 days.

7. Data Retention Period

We only retain data for as long as necessary, for example:

User account data: until you request deletion.

8. Security Measures

We use encryption (SSL), access control and other technical means to protect data security, but we cannot guarantee the absolute security of Internet transmission.

9. Policy Updates

We may revise this policy and will notify you of any updates via website announcement or email.

If you have any questions about the Privacy Policy, please contact:

Email: [email protected]